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Investor Grievance Escalation  Matrix
Details of Contact Person Address Contact No. Email Id
Customer care P Kandhimathi 5th Floor, 97 Bajaj House 1800-3000-9000 (Mon-Fri; 10:00 AM to 6:00 PM) pkandhimati@bajajcapital.com
Head of Customer care Lovelesh Chaudhary 5th Floor, 97 Bajaj House 011-41693000 Ex.1905 (Mon-Fri; 10:00 AM to 6:00 PM) loveleshc@bajajcapital.com
Compliance Officer Siju Panicker 5th Floor, 97 Bajaj House 011-41693000 Ex.275 (Mon-Fri; 10:00 AM to 6:00 PM) sijup@bajajcapital.com
Director Sanjeev Maheshwari 5th Floor, 97 Bajaj House 011-41693000 Ex.503 (Mon-Fri; 10:00 AM to 6:00 PM) sanjeevm@bajajcapital.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html . Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.


(a) Register on SCORES portal

(b) Mandatory details for filing complaints on SCORES:

(i) Name, PAN, Address, Mobile Number, E-mail ID

(c) Benefits:

(i) Effective communication

(ii) Speedy redressal of the grievances

Link to SCORES as per SEBI letter no. MIRSD2/DB/AEA/OW/2018/7292 dated March 7, 2018

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Dear Investor, As you are aware, under the rapidly evolving dynamics of financial markets, it is crucial for investors to remain updated and well-informed about various aspects of investing in securities market. In this connection, please find a link to the BSE Investor Protection Fund website where you will find some useful educative material in the form of text and videos, so as to become an informed investor. https://www.bseipf.com/investors_education.html We believe that an educated investor is a protected investor !!!          
Attention Investors:
Prevent unauthorized transactions in your account > > Update your mobile numbers/email Ids with your Stock Broker. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day > > Issued in the interest of Investors.Prevent Unauthorized Transactions in your demat account >> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day. >> Issued in the interest of investors."
KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.
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© Just Trade Securities Limited
CIN: U67120DL2004PLC130803
Member: NSE : TM Code-12693, SEBI Regn. No: INZ000236930 | BSE: Clg No-6421 | Research Analyst: INH100002862
Bajaj Capital Ltd.: CIN: U67120DL1965PLC004338: Member: NSDL, DP ID: IN303237
Registered address of Head Office – Bajaj House, 5th Floor, 97 Nehru Place, New Delhi -110019