Help Us To Serve You Better: BAJAJ CAPITAL-JUST TRADE

1. What made you choose JUST TRADE for your stock broking/online investing needs.

Attractive Brokerage Structure Advertisement/ Sign Board References from friend/relative Already a Bajaj Capital client Approached by our BCL Employee Website Telecalling Research

2. Are you currently using any other stock trading service apart from Just Trade.

Yes No

If yes, Name

3. Please state your experience with our dealing desk / dealing RM in Yes/No. (Applicable for clients trading through terminals ONLY)
Dealing JustTrade RM Name:
Listens & understand you clearly:	Yes No No Applicable
Attends your calls promptly:	Yes No No Applicable
Knowledge and competent w.r.t advisory:	Yes No No Applicable
Resolves issues actively:	Yes No No Applicable

4. Please rate our web site / trading portal on a scale of 1 -10

Online Trading Portal:      Rate Scale 1 2 3 4 5 6 7 8 9 10

Website (www.justtrade.in):   Rate Scale 1 2 3 4 5 6 7 8 9 10

5. Do you get redressal of your technical concerns on time

Yes No

6. Are you aware of Customer Care/ Service Delivery team nos & e mail id?

Yes No

7. How often you call / e mail Customer Care/ Service Delivery Team?

Daily Weekly Monthly Quarterly Yearly Never

8. Please state your experience with our Customer Care/Service Delivery Support in YES/NO (Applicable for clients who have contacted ONLY)
Listens & understand you clearly:	Yes No No Applicable
Attends your calls promptly:	Yes No No Applicable
Knowledge and competence to give information:	Yes No No Applicable
Redressal of your queries and complaints as applicable:	Yes No No Applicable

9. Would you like to trade in commodities and currency

Yes No If Yes, Please specify Commodities Currency Both

10. How will you overall rate our Just Trade services?

Satisfactory Unsatisfactory In case of unsatisfactory we request you state any two reasons in maximum 160 words.

11. Please quote any three areas you think we need to work on to cater to your expectations.

Your Personal Details:
Name*:	JustTrade Id*:	Contact No.*:	Email Id*: