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Economic Backdrop and Banking Environment
Global Economic Scenario
The global economy has entered a critical phase in 2026, with the
sudden outbreak of war in West Asia adversely affecting the global growth outlook.
Disruption of shipping traffic in the Strait of Hormuz, energy price shock, trade
disruption, and loss of business confidence are some of the key themes that have made
headlines since February.
West Asia is a significant producer of ammonia and nitrogen - key
ingredients in many synthetic fertilisers. Iran is one of the largest exporters of
methanol while Qatar produces around 35% of the world's helium, used in the production of
semiconductors. The impact of the conflict is not localised or restricted to just energy
infrastructure but also affects other key industrial intermediate inputs, with wider
implications for the global economy.
Against this development, the IMF World Economic Outlook in April 2026
projected a slowdown in global growth from 3.4% in 2025 to 3.1% in 2026. The conflicts'
impact is being felt across geographies. The Euro Area growth is expected to taper from
1.4% in 2025 to 1.1% in 2026. Growth in emerging markets is also expected to soften to
3.9% in 2026 from 4.4% in 2025. The IMF projections are conditional on limited conflict,
indicating that the growth outlook is tilted to the downside if peace talks fall short of
expectations.
The war's impact on energy prices was immediate. Brent crude oil traded
at around $110 per barrel at the time this report was finalised. The rising commodity
prices may result in firmer inflation expectations going ahead. Projections for global
headline inflation stand at 4.4% according to IMF, 52 bps higher than its pre-conflict
forecast.
The closure of Strait of Hormuz has further impacted global trade,
already battered by the impact of tariffs in 2025. World trade volume growth is expected
to decline from 5.1% in 2025 to 2.8% in 2026. Export of both goods and services is also
projected to decline in 2026.
India's Economic Scenario
The Indian economy demonstrated resilience amid trade tensions with the
US and registered a growth of 7.6% in FY 2026, as per the Second Advanced Estimates. The
manufacturing sector remained a major driver of growth in the last two years. Private
final consumption expenditure - the mainstay of aggregate demand - revived and recorded a
growth of 7.7% in FY 2026 while gross fixed capital formation expanded by 7.1% in FY 2026,
higher than 6.4% growth seen in FY 2025. The inflationary conditions during FY 2026 also
remained benign with CPI Inflation registering an average growth of 2.1% during the year.
Additionally, progress in summer crop area coverage remained satisfactory till the end of
April despite concerns over the potential impact of El-Nino on water availability.
Union Budget 2026-27 continued to focus on reforms in agriculture,
MSME, investment, and exports, alongside key areas such as taxation, power sector, urban
development, mining, and financial and regulatory sectors, to strengthen growth potential
and global competitiveness. However, the policy calculus could not have anticipated the
sudden outbreak of war in West Asia. The war resulted in a brief period of LPG shortage
triggering contingency measures centred around energy supplies. Official communications
indicate that Indian ships have safely passed the Strait of Hormuz but uncertainty around
ship movements persist.
The Government, in March 2026, extended the RELIEF (Resilience &
Logistics Intervention for Export Facilitation) scheme to support exporters affected by
war-related disruptions in the Gulf and West Asia. The Reserve Bank of India (RBI) has
also allowed pre- and post-shipment credit of up to 450 days until June 2026. Periodically
released 'Inter-Ministerial Briefing on Recent Developments in West Asia' indicates the
span of policy measures to accommodate and absorb the shock. Furthermore, fertiliser
availability is being ensured, LPG hoarding is being checked and full custom duty on
select critical petrochemical products is being exempted to shield the industry. Moreover,
Emergency Credit Line Guarantee Scheme 5.0 has also been approved to support MSME and
airlines sector.
Currently, the war's full impact on the Indian economy is difficult to
quantify owing to uncertainty about its duration. However, on the qualitative front, it
has possibly impacted rice and bananas, engineering goods, and pharmaceuticals business.
The indirect impact includes reordering of shipping routes diverting via the Cape of Good
Hope. The Real GDP growth for 2026-27 is now projected at 6.9%.
Banking Business
FY 2026 was a good year for the banking sector. Both public sector
banks and private sector banks saw healthy business growth with the former's combined net
profit reaching Rs 1.98 lakh crore in FY 2026. During the period, the aggregate advances
and deposits registered a y-o-y growth of 16.1% and 13.5% respectively, while the credit
to deposit ratio at system level reached 81.4%. The wedge between deposits and credit
growth persisted all through the year.
The health of banking system further improved during FY 2026. For
public sector banks (PSB) the capital adequacy improved in FY 2026. As per audited
financial for March 2026 capital adequacy ratio of PSBs was in the range 15.40% to 19.78%.
In general, there was no significant pressure on asset quality and the net NPA of PSBs was
in the range 0.13% to 0.79%. The net interest margins also stayed healthy for PSBs,
averaging around 3% as of March 2026.
The Reserve Bank of India (RBI), by the end of FY 2026, maintained the
repo rate at 5.25% while retaining a neutral stance. The year witnessed a slew of measures
by RBI targeting customer protection, deposit insurance, market development and
strengthening banking regulations. Few notable announcements include reviewing of
non-fund-based facilities by banks, rolling out Expected Credit Loss (ECL) framework for
provisioning by banks, revising Basel framework on Standardised Approach for Credit Risk,
Risk Based Premium Framework for Deposit Insurance, and permitting acquisition financing
by banks, among others.
Outlook
FY 2026 was a good year for India and the Indian banking sector,
although the outbreak of war in West Asia towards the close of the financial year somewhat
clouded the future outlook. Nevertheless, we foresee a robust demand and continued
momentum in fixed capital formation in FY 2027, supported by increased government capital
expenditure. Accordingly, the macros are expected to evolve along anticipated lines in the
next financial year. The GDP growth is expected at 6.9% as per RBI, which is strong given
the vulnerabilities in the external sectors. The domestic demand continues to be robust.
The domestic inflation is expected to rise to 4.6% in FY 2027 but is fully aligned with
RBI mandate. The numbers indicate that interest rates are likely to remain steady in the
foreseeable future, subject to incoming data.
The banking system is expected to maintain healthy momentum, with
advances expected to grow between 13-14% in FY 2027. While we do not expect significant
pressure on asset quality in FY 2027, a protracted conflict in West Asia and a strong
El-Nino may affect the sector's risk profile in the current financial year.
Against this backdrop, your Bank has delivered improved performance
vis-a-vis last year. The momentum witnessed in FY 2025 continued into FY 2026, with your
Bank achieving the historic milestone of surpassing Rs 109 trillion in total business in
FY 2026. While prudent risk management and healthy internal accruals place your Bank in a
comfortable position to navigate challenges, a digital-first, customer-first approach and
unwavering commitment for service to the nation will continue to remain the guiding light
and deliver sustained progress in the coming year.
Financial Performance
Net Profit and Operating Profit
Net profit increased by 12.88% to Rs 80,032 crore in FY 2026 from Rs
70,901 crore in FY 2025. The Operating Profit of your Bank for FY 2026 increased by 11.25%
to ^1,23,015 crore from ^1,10,579 crore in FY 2025.
Net Interest Income
Net interest income increased by 4.08% to ^1,73,120 crore in FY 2026
from ^1,66,340 crore in FY 2025. Total interest income increased from ^4,61,864 crore in
FY 2025 to ^4,82,797 crore in FY 2026 registering a growth of 4.53%. Total interest
expenses increased by 4.79% from ^2,95,524 crore in FY 2025 to ^3,09,677 crore in FY 2026.
Interest expenses on deposits increased by 7.59% from ^2,57,228 crore in FY 2025 to
^2,76,756 crore in FY 2026.
Other Income
Other income increased by 17.87% to Rs 73,444 crore in FY 2026 from Rs
62,308 crore in FY 2025.
Operating Expenses
Operating expenses of the Bank increased by 4.64% to ^1,23,549 crore in
FY 2026 from ^1,18,069 crore in FY 2025.
Provisions and Contingencies
Total provision and contingency increased by 8.33% from Rs 39,679 crore
in FY 2025 to Rs 42,983 crore in FY 2026. Major provisions made in FY 2026: Provision of
Rs 15,422 crore for non-performing assets (as against Rs 14,418 crore in FY 2025) and
write back Investment depreciation provision of Rs 14 crore (as against provision of Rs
514 crore in FY 2025) during the year and provision for Standard Assets of Rs 1,608 crore
(as against Rs 303 crore in FY 2025) was made during the year. The Provisioning to Gross
Non-Performing Assets ratio (including AUCA) of the Bank as on 31st March, 2026
is 91.97% (Previous Year 92.08%).
Assets and Liabilities
Total assets of your Bank have increased by 14.18% to ^76,23,012 crore
as at the end of March 2026 from ^66,76,053 crore at the end of March 2025. Net loan
portfolio increased by 17.16% to ^48,77,895 crore as at the end of March 2026 from
^41,63,312 crore as at the end of March 2025. During the period, the Investments increased
by 6.55% to ^18,01,254 crore from ^16,90,573 crore. The major portion of investment in the
domestic market was in government securities.
Your Bank's aggregate liabilities (excluding capital and reserves) rose
by 13.53% to ^70,78,570 crore as on 31st March, 2026 from ^62,34,891 crore as
on 31st March, 2025. Deposits rose by 11.03% and stood at ^59,75,642 crore as
on 31st March, 2026 against ^53,82,190 crore as on 31st March, 2026.
Borrowings increased by 29.75% to ^7,31,254 crore as at the end of March 2026 from
^5,63,573 crore as at the end of March 2025.
Reserves and Surplus
An amount of Rs 24,010 crore (as against Rs 21,270 crore in FY 2025)
was transferred to Statutory Reserves. An amount of Rs 6,666 crore (as against Rs 2,172
crore in FY 2025) was transferred to Capital Reserves. No transfer to Investment
Fluctuation Reserve in FY 2026 and FY 2025.
Dividend
Your Bank has declared a dividend of Rs 17.35 per share @1735% for the
year ended 31st March, 2026.
1,735%
Dividend on the face value of Rs 1/share
Progress of Implementation of IND AS
RBI vide Circular DBR.BP.BC. No.29/21.07.001/2018-19 dated 22nd
March, 2019 deferred implementation of Ind AS till further notice. However, RBI requires
all banks to submit Proforma Ind AS financial statements every half year. Accordingly,
your Bank is preparing and submitting the RBI Proforma Ind AS financial statements every
half year after getting approval of the Steering Committee headed by MD (R, C & SARG)
formed for monitoring of implementation of Ind AS in the Bank.
Core Operations
Retail Business and Operations
Retail Banking continues to be the largest and most significant
business segment of the Bank.
These verticals collectively drive the distribution of a comprehensive
suite of Retail Banking products, including deposit and investment products, home loans,
personal loans, MSME loans, and agricultural loans. As on 31st March, 2026, the
Retail Banking vertical accounted for 88.27% of the Bank's total deposits amounting to Rs
52.75 trillion and 55.23% of the total loans and advances aggregating Rs 27.24 trillion.
Its share in CASA deposit and Term Deposit is 95.09% and 90% respectively, underscoring
its pivotal role in sustaining your Bank's growth and profitability.
With an extensive delivery network comprising 17 Circles and 79,134
Customer Service Points (CSPs) across the country, your Bank remains steadfast in its
commitment to delivering superior customer experience. Guided by a strong 'Customer-First
Philosophy' and attuned to the evolving customer expectations. Your Bank is actively
integrating advanced digital solutions to build a future-ready retail banking ecosystem.
This strategic focus has enabled it to consistently expand customer base and achieve
sustainable growth in both deposits and advances.
Empowering Lives with All-in-One Financial Solutions
Your Bank continues to play a transformative role in the lives of
millions of customers by offering comprehensive and inclusive financial solutions:
The Bank remains the largest Home Loan provider in the country
and the largest dispenser of Education Loans, thereby fulfilling home ownership dream and
supporting higher education aspirations.
Through a proactive approach to SME financing, your Bank
facilitates business expansion, technology adoption, modernisation and export financing,
fostering entrepreneurship, driving economic growth and generating employment
opportunities.
Your Bank continues to strongly support the farming community
through a wide range of agricultural loan products, enabling rural development and
inclusive growth.
Your Bank actively participates in government-sponsored schemes
and social banking initiatives, reflecting its steadfast commitment to building a
sustainable and inclusive society and contributing meaningfully to nation-building.
Your Bank remains dedicated to redefining banking through digital
transformation, seamless omni-channel delivery and frictionless customer journeys.
Simultaneously, a strong culture of heightened risk awareness and compliance is fostered
at all levels of operations, ensuring robust governance, operational resilience and
sustainable long-term growth.
Personal Banking
Home Loans
The housing market witnessed robust growth driven by factors such as
favourable government policies, surge in urbanisation and rising disposable incomes,
resulting in a healthy pan-India demand for SBI Home Loans.
Market Share
Your Bank gained 47 bps market share among All India Scheduled
Commercial Banks, increasing from 27.67% in Mar 2025 to 28.14% in March 2026. The overall
market share increased by 40 bps, from 20.40% in March 2025 to 20.80% in December 2025.
PSL Portfolio
Your Bank's Priority Sector Lending stands at 28.58% of the total Home
Loan portfolio as on March 2026.
Asset Quality
Your Bank's proactive monitoring and follow-up resulted in a robust
asset quality. Gross NPA reduced by 12 bps, from 0.72% in March 2025 to 0.60% in March
2026.
Key Initiatives
Your Bank consistently improved its home loan offerings, reinforcing
its position as the 'No. 1 Choice of Customers' New initiatives and products launched
during the year include:
a) Digital & technology initiatives for customer delight Customer
Loan Assistance Portal
Launched a web-based portal, serving as a communication platform
between Bank and the Customers
Enables customers to track their loan application status, upload
home loan documents, and request for home loan disbursements
Web-based application for Home Loan
Empowers customers to apply for a home loan from anywhere
Instant in-principle offer for home loans
Digital Document Execution & eStamping
Facilitates easy signing of documents from the comfort of home
for young and working population
Auto Delivery of Arrangement Letter and Key Fact Statement
Arrangement Letter and Key Fact Statement are automatically sent
to customer's email
Automation and digital delivery footprint ensures delivery of
important documents without delay
Enhanced Customer Service
Seamless services offered to customers through the call centre
Services include Interest certificate intimation via IVR,
intimation for collection of title deeds, and welcome calls to newly onboarded customers
b) Strategic Initiatives
Partnership with Top Developers - Your Bank is
collaborating with top developers across India to increase ticket size and address the
growing demand for premium apartments
Corporate Tie-Ups - A structured policy has been
introduced to strengthen tie-ups with reputed corporates and Public Sector Units and offer
home loan solutions to their employees
c) New Product Launches and Improvements
Hybrid variants (a combination of Term Loan and Overdraft) have
been introduced for Home Loan and Personal Loan Against Property
Feature enhancements have made Builder Finance Scheme and Home
Loan for Repairs and Renovation more customer-centric
Eligible Home Loan customers are provided with an in-principle
approval for Car Loan
d) End-to-End Digitalisation
Your Bank is actively working towards end-to-end digitalisation of Home
Loans. With various initiatives being underway, we expect the digitalisation journey to be
completed in FY 2026-27.
The Indian automobile industry demonstrated resilient growth during FY
2025-26. While the first half of the year remained relatively muted, reflecting a marginal
year-on-year decline in sales, the sector witnessed a strong revival in the latter half,
supported by GST rationalisation. The passenger vehicle segment continued to be driven by
robust demand for SUVs, which accounted for over 56% of total car sales in India, as per
industry estimates.
Amid this evolving landscape, the Bank reinforced its leadership
position in the new car loan segment through a series of strategic and customer-centric
initiatives. Our strengthened on-ground presence across key dealerships, enabled by
enhanced manpower deployment, has significantly improved sourcing capabilities across
major OEM channels. Strategic tie-ups with leading automobile manufacturers have
facilitated instant in-principle loan sanctions at the point of vehicle booking, with the
Bank commanding a dominant share in these emerging delivery channels.
The introduction of Digital Document Execution for existing-to-bank
(ETB) customers has further streamlined the loan processing experience, enhancing speed,
convenience, and customer satisfaction. Aligned with our commitment to sustainability, the
Bank has actively promoted "Green Car Loans" for electric vehicles (EVs),
offering concessional interest rate and extended repayment tenors. Dedicated financing
programs and attractive schemes have been consistently deployed to accelerate the adoption
of eco-friendly mobility solutions.
These focussed initiatives have translated into strong business
performance. The Auto Loan portfolio recorded a robust year-on-year growth of Rs 10,809
crore (8.50%). During FY 2026, the Bank disbursed Rs 54,398 crore in Auto Loans. Further,
through disciplined credit monitoring and proactive portfolio management, asset quality
has remained best-in-class, with NPAs contained at an exceptionally low level of 0.43% as
of 31.03.26. Driven by innovation, operational excellence, and a customer-first approach,
the Bank has enabled more than 6.22 lakh customers to realise their aspiration of owning a
vehicle during the year, reinforcing its position as a trusted partner in their journey.
5 Education Loans
Your Bank continues to be the largest Education Loan provider in India,
commanding 32.94% market share among ASCBs, as of March 2026. During FY 2026, the Bank
empowered 1,76,180 students with financial assistance, totalling Rs 19,938 crore, of which
42.77% of loans were extended to girl students.
To enhance access, quality and customer satisfaction, your Bank has
undertaken several initiatives, as below:
PM-Vidyalaxmi Scheme: Enables collateral-free,
guarantee-free loans for students admitted to 967 identified Quality Higher Education
Institutions (QHEI).
Scholar Loan Scheme: Extended to a broader set of
top-rated 61 institutions with relaxed norms and concessional interest rates.
Global Ed-vantage Scheme: Provides customised loans to
support students pursuing education at foreign universities with relaxed terms. Your Bank
offers collateral free loans of up to Rs 50 lakh to students seeking admission in top 100
global institutions at competitive interest rates
Digital Document Execution: This was rolled out for
unsecured Education Loans to improve borrower convenience and enable ease of credit flow
to students
In September 2025, your Bank also launched lifetime relationship
calling through the contact centre. Customer receive calls at half yearly intervals during
the study period and quarterly intervals during the repayment period to update them on
various product/process related information
Through these focussed efforts, your Bank continues to support the
aspirations of India's youth and reinforce its leadership in Education Loans.
Personal Loans (eXC)
Your Bank caters to the needs of the salaried class (Government,
Defence and Private), and non-salaried customers through this product. SBI Personal Loans
(erst. Xpress Credit) has reached ^3,76,003 crore as on 31.03.2026. During this financial
year, your Bank provided these loans to 28 lakh customers amounting to ^2,58,000 crore.
Your Bank recently increased the maximum quantum of these loans to Rs
50 lakh. We are also extending these loans to 'Agniveers' wherein the loan amount of up to
Rs 5 lakh is made available to eligible customers for a maximum period of 3.5 years. Your
Bank has implemented Digital Document Execution for SBI Personal Loans (erst. Xpress
Credit) which leads to real-time execution of loan documents through e-stamping and
e-signature. So far, this facility has been extended in 21 states and 5 Union Terrotories
(UTs), and as on 31.03.2026, a total of 16,05,051 Personal Loan documents have been
executed through this mode.
Pension Loans
Your Bank serves the needs of pensioners under the Pension Loan scheme.
The Bank's Pension Loan portfolio has grown to Rs 64,025 crore as on 31.03.2026. During
this financial year, the Bank sanctioned Pension Loans of Rs 27,547 crore to 6.74+ lakh
customers.
To make the product more attractive and to enhance customer
satisfaction, your Bank has undertaken the below steps:
Increased maximum loan amount up to Rs 20 lakh
Pre-Approved Pension Loan (PAPNL) can be availed digitally
through YONO, INB and Contact Centre in 4 clicks only
Personal Gold Loan
Your Bank's Gold Loan portfolio recorded a strong year-to-date growth
of 111.51%, reaching ^1,05,781 crore as of 31.03.2026. With this, it has empowered 35.46
lakh customers and helped them unlock the value of their idle gold for personal and
financial needs. Additionally, overdraft Gold Loan product was launched for borrowers to
cater their short-term credit needs.
With flexible loan tenures ranging from 3 to 36 months, the Bank
continues to meet the customers' varied requirements. Proactive monitoring and follow-up
helped contain NPAs in Personal Gold Loans to Rs 93.86 crore, representing just 0.09% of
the Gold Loan portfolio.
SBI Surya Ghar: Solar k Rooftop Scheme
Your Bank is a leading lender under the PM Surya Ghar Muft Bijli
Yojana, and commands a 73.84% market share in financing solar rooftop installations for
individual households. As on 31.03.2026, the Bank's Portfolio under this scheme stood at
Rs 11,301 crore.
To enhance accessibility and customer convenience, your Bank has
undertaken the below steps:
Implemented Digital Document Execution (DDE) in 19 states/UTs
To enhance customer convenience and eliminate redundant
processes, the requirement of resubmission of KYC documents has been waived off for
existing, KYC-compliant accounts
Introduced ground-mounted elevated installations to meet
technical specifications, if the customer possesses the rights to the ground/land where
the installation is proposed
Physical electricity bills have been waived off
^ Digital Loan Offerings
While offering multiple products to grow its portfolio and increase
profitability, your Bank continues to serve customers' convenience by offering digital
variants through YONO, INB and the Contact Centre. Some of the services offered are as
below:
i) Real-Time Personal Loans
ii) PAPL (Pre-Approved Personal Loan) non-CSP
iii) PAPL (Pre-Approved Personal Loans)
iv) PAPNL (Pre-Approved Pension Loan)
v) e2e digital journey for offering Loan against MF Units through YONO
and INB platforms, enabling the Bank to offer loan against units of more than 16+ AMCs,
besides SBI Mutual Fund.
Customers can avail these offerings digitally on a real-time basis
without any physical documentation or branch visit.
In FY 2026, your Bank sanctioned 2,51,661 Digital Loans
amounting to Rs 8,889 crore
Precious Metals
(i) Gold Monetisation Scheme (GMS):
Following the discontinuation of Medium-Term and Long-Term Government
Deposit (MLTGD) by RBI from 26th March, 2025, your Bank now accepts Gold
Deposits under Short Term Bank Deposit (STBD) only. In FY 2026, your Bank mobilised 2,121
kgs Gold under the STBD scheme.
(ii) Metal Gold Loan (MGL):
Your Bank offers Metal Gold Loans to jewellers engaged in manufacturing
gold ornaments for domestic and export markets. In FY 2026, your Bank granted Metal Gold
Loans amounting to 9,165 kgs.
(iii) Sale of Gold (SOG)
Your Bank also offers Sale of Gold (Wholesale) Scheme to jewellers and
Bullion Dealers. In FY 2026, your Bank sold 1,174 kgs gold under the scheme.
Awards & Recognition
SBI was recognised as the "World's Best Consumer Bank -
2025" by Global Finance Magazine, New York, in Oct'25.
Retail Loans Business Unit crossed the milestone of Rs 7
trillion in Advances in Aug'25. BU also achieved the milestone of:
Rs 3.76 trillion in Personal Loans (eXC) portfolio, as on
March'26
^1,05,781 crore P-Gold portfolio as on March'26
+^50,000 crore Education Loans portfolio as on March'26
Resources
Key Business Highlights (FY 2025-26)
Facility (RB&O) |
|
|
|
|
|
Level |
YTD Growth |
Budget % Achieved |
Mar'26 |
| Savings Bank - Per |
16,44,279 |
1,71,649 |
1,53,624 |
112 |
| Savings Bank - Non-Per |
2,35,709 |
8,674 |
15,006 |
58 |
| Savings Bank - Total |
18,79,988 |
1,80,323 |
1,68,630 |
107 |
| Term Deposit - Retail |
23,95,451 |
3,18,303 |
2,82,686 |
113 |
| Term Deposit - Bulk Card |
2,19,740 |
40,325 |
27,031 |
149 |
| Term Deposit - Bulk DIR |
5,08,000 |
-28,502 |
-50,000 |
- |
Term Deposit - Total |
31,23,191 |
3,30,126 |
2,59,717 |
127 |
As on Mar'26, all Circles recorded a growth in SB Total, with
your Bank achieving 107% of its budget
SB Total grew by 10.61% YTD, achieving its highest growth in the
last four years. SB Per recorded 11.66% growth during the year
TD (Retail) registered a growth of 15.32% YTD and Bulk Card grew
by 22%
1.62 crore new SB accounts were opened against a budget of Rs
1.50 crore, marking 108% achievement. 66.20% of these accounts were opened through digital
channels, of which 90% (of the eligible accounts) were opened through YONO
Initiatives to Enhance Customer Convenience
The limit for deceased claim settlement of deposit accounts has
been substantially increased from Rs 5 lakh to Rs 15 lakh, supported by simplified
documentation
The facility to activate inoperative accounts is now available
at non-home branches
Nomination registration facility has been made available via
digital platforms
The CRM facilitates a convenient, end-to-end digitised process
for claim settlement for deceased account holders across Deposits & Safe Deposit
Lockers
RINB/YONO has been upgraded to enable real-time enquiries about
vacant lockers and facilitate nomination for lockers
Social media, Print media, and SMS campaigns are being utilised
to advance nomination and activation of inoperative accounts and Doorstep Banking
Services. Radio jingles played in regional languages at eight major radio stations during
the months of April'25 and May'25 were also leveraged for this purpose
Acronyms such as ABCD - All Branches to Contribute for Deposits,
were deployed to motivate employees and support business growth
WhatsApp Banking will be used to remind customers having an
average balance of >^10,000 and less than 5 remaining cheque leaves to apply for a
cheque book. The development was rolled out on 16th March, 2026
The Time Deposits Receipt now features adequate space for adding
four nominees, as per the new nomination rules
A dashboard has been created for non-funded savings bank
accounts and activation of inoperative accounts having a balance of more than Rs 10,000
A new DIR matrix table has been created in CBS for centralised
management of DIR feeding rates. This move eliminates discrepancies arising from manual
rate feeding by branches and ensures consistent rates to customers, as per RBI
observations
The robust growth was supported by a focussed strategy for sourcing new
accounts across defence, central and state government departments and corporates.
Launched account opening for Salary Package and Savings Bank
account through TAB.
Comprehensive Pension Packages were introduced for central
government, state government, and PSU retirees, offering benefits like personal accidental
death cover, OTT subscription, movie tickets etc.
Special focus placed on GCC Corporates; High Value CSP Customers
to be tapped through launch of three variants - Diamond, Platinum & Rhodium.
Base Health Insurance and Super Top-Up Health insurance products
(Sapphire) were exclusively launched by SBI General for all salary package customers at
discounted rates.
SBI E.V.A, Special Salary Package featuring curated
women-centric benefits, has been launched for women working in private sectors and
corporates
3,012 new corporate tie-ups and 180 MoUs were established in FY
2025-26 to drive Salary Package growth
460 dedicated microsites were created for corporates and
departments to enhance awareness, engagement and ease of access for their employees
3,246 insurance claims totalling ^1,807.69 crore were settled
during the year
Additionally, remittance is being facilitated through collaboration
with 45 Exchange Houses and 5 banks in the Middle East. Moreover, the Global NRI Centres
at Ernakulam and Patiala act as a one-stop solution for NRI customers, providing NRI
services pertaining to non-financial transactions.
The Indian diaspora spread across the globe has always reposed immense
trust in your Bank, reflected through our NRI deposit base which stands at USD 34.55
billion (as of March 2026) and FCNR(B) deposit portfolio which crossed USD 9.91 billion in
the same period. Your Bank's NRI deposit market share stands at 21.01% as of January 2026.
The below-mentioned NRI-centric services have been launched by your
Bank in FY 2025-26:
Customer-initiated web-based digital journey for NRI account
opening
Foreign outward remittances through YONO app up to USD 40,000
Onboarding of new NRI customers: Mashreq Bank (UAE) NRI account
opening through NEO app
Wealth Management and Premier Banking
SBI is the first Public Sector Bank to offer dedicated wealth
management services catering to affluent customers through a wide range of investment
products such as mutual funds, insurance, bonds, PMS, AIFs and SIFs, aligned with their
individual risk profiles.
The initiative will cater to:
12 lakh customers with Total I Relationship Value (TRV) of Rs 30 lakh -
Rs 50 lakh through Virtual I Relationship Associates (VRAs).
Anytime Channels
The Anytime Channels Department of your Bank continues to expand its
reach and enhance its service offerings, providing seamless, efficient and
customer-centric banking services across the country. Firmly focussed on innovation,
tech-driven solutions and strategic expansion, your Bank is reinforcing its leadership
position in the self-service banking ecosystem.
ATMs and ADWMs Network Extensive Reach
The Largest ATM Networks operators in India, comprising 64,245 ATMs,
including 13,954 Automated Deposit cum Withdrawal Machines (ADWMs), as on 31st
March, 2026.
A strong presence across the country ensures seamless financial
accessibility, even in remote & geographically challenging locations such as:
ATM at Khardung La Pass, at an altitude of ~18,379 feet -
World's Highest ATM
ATM at Y-junction, Tawang, Arunachal Pradesh - World's Third
Highest and India's Second Highest ATM at an altitude of ~14,700 feet (inaugurated by
Hon'ble Finance Minister on 14th November, 2025)
ATM at Nathula Pass, Indo-China Border (Sikkim), at an altitude
of ~14,140 feet above sea level
ATM lobbies located at tea gardens of northeastern states
Installations across the Andaman & Nicobar Islands and
Lakshadweep
Floating ATM at Dal Lake, Srinagar
Additionally, deployment of Mobile ATMs and ADWMs ensure uninterrupted
banking services during emergencies and natural calamities such as floods, cyclones, and
lockdowns. Such facilities are also deployed across high demand locations including army
units, housing societies, government offices, IT tech parks, and market areas (for cash
deposits), further enhancing customer accessibility.
Infrastructure Modernisation and Future Expansion:
As a part of the ongoing modernisation initiative your Bank:
Replaced 38,247 old machines with new generation,
energy-efficient models during the financial year
Will deploy 60 Small Value Dispensing Machines (SVDMs) across
the country, capable of dispensing lower denomination notes (Rs 10, Rs 20, Rs 50) and
coins (Rs 1,Rs 2,Rs 5,Rs 10,Rs 20) using UPI (QR code) authentication
Services Extended to Persons with Disabilities / Divyangjan
Total ATMs/ ADWMs |
Ramps Available |
Ramp Not Required (If ATM at Ground level
& easy access to Divyangjan) |
Ramp Not Feasible/ Under Construction |
64,245 |
43,114 |
14,846 |
6,285* |
*Out of 6,285 ATMs where Ramp is not feasible as on 31.03.2026, 568 are
under construction.
SWAYAM Barcode-based Passbook Printing Kiosks
Your Bank has deployed 22,791 Barcode- based Passbook Printing
kiosks (SWAYAMs) across 19,561 branches, including 1,000 units with Auto-Flip'
functionality
Self-service mechanism enables customers to independently print
their passbooks. Auto-flip functionality enhances ease of use
3+ crore transactions processed per month, significantly
reducing manual workload within branches
96% migration of passbook printing transactions from branch to
kiosks, advancing efficiency and sustainability
YONO app encourages e-statements and m-passbook, reducing
dependency on physical passbooks
Green Remit Card (GRC)
Your Bank's Green Remit Card (GRC) offers a hassle-free cash deposit
facility, enabling customers to credit funds to a pre-mapped SBI account through GCCs and
Automated Deposit and Withdrawal Machines (ADWMs). Round-the- clock cash deposit facility
at ADWMs enhances customer convenience, particularly for migrant workers. Customers can
deposit up to Rs 25,000 per transaction with a monthly cap of ^1,00,000.
Cheque Deposit Kiosk (CDK)
2,490 Cheque Deposit Kiosks (CDKs) deployed across 2,466
branches offering a secure and hassle-free, self-service cheque deposit facility to
customers
~13 lakh CTS enabled are collectively processed by these CDK's
every month
Printed receipt with transaction details enhances transparency
and security
Customer Value Enhancement
Your Bank offers a variety of products, including Life Insurance,
Non-life Insurance, Mutual Funds, Credit Cards, Demat Services and NPS, in partnership
with our joint ventures. These diverse products, together with the core banking solutions,
position your Bank as a one-stop solution for all financial needs. Your Bank generated an
income of Rs 5,199 crore through these products as on 31.03.2026.
Income contribution by different partner products
(Rs in crore)
Product |
31.03.2025 |
31.03.2026 |
% Change YoY |
| SBI LIFE |
2,356 |
2,814 |
19% |
| SBI MF & Others |
1,530 |
1,695 |
11% |
| SBI GENERAL |
407 |
476 |
17% |
| SBI CARDS |
222 |
178 |
-20% |
| NPS |
23 |
22 |
-4% |
| SSL |
8 |
14 |
75% |
TOTAL |
4,546 |
5,199 |
14% |
Strategic Partnerships and Performance Highlights
Your Bank offers a wide range of life insurance products tailored to
meet diverse customer needs, in partnership with SBI Life.
The outcomes reflect strong customer retention and 1
continued emphasis on ethical and need-based selling practices. Moreover, the YONO App now
features a diverse 1 range of life insurance products, enhancing customer's
digital journey and experience through seamless access to insurance policies.
Mutual funds serve as a convenient and efficient tool for portfolio
diversification. Recognising this, your Bank offers its customers easy access to mutual
funds through strategic collaboration with SBI Mutual Fund and other AMCs.
Aligned with our commitment to customer value enhancement, the YONO App
features multiple investor-related services for SBI Mutual Fund investors, such as digital
investment and folio creation.
Your Bank provides all general insurance products, i.e. Personal
Accident Insurance, Health Insurance, Property Insurance and Loan Insurance, in the
capacity of a corporate distributor of SBI General Insurance.
Most of our general insurance products are digitally available on the
YONO App, YONO-Web and YONO redirection journey.
Credit cards remain a preferred mode for consumer spending, offering
convenience along with reward-earning opportunities. SBI, in partnership with SBI Cards,
provides credit cards to its customers.
Seamless issuance of credit cards is enabled through the YONO App and
YONO WEB, complemented by a convenient card-linking facility on the app.
NPS (National Pension System), regulated by Pension Fund Regulatory and
Development Authority (PFRDA), and managed by experienced fund managers, provides a
secured retirement option, including taxation.
In addition to retaining our leadership position in NPS, the
achievements reflect a continuous emphasis on digitalisation of the NPS registration
journey, supported by YONO WEB and YONO App. Your Bank also facilitates NPS accounts for
minors under the NPS Vatsalya scheme.
The growing interest of Indians in the stock market, including IPOs,
have prompted a rise in Demat Account opening. Your Bank's partnership with SBICAP
Securities Ltd capitalises on this momentum, providing demat services to its extensive
customer base. An end-to-end Demat and trading account journey is also available on the
YONO App and YONO WEB.
Small and Medium Enterprises
Micro, Small and Medium Enterprises (MSMEs) are the backbone of the
Indian economy, and your Bank is the primary driver for the growth of MSMEs in India, and
the largest lender to the sector with a 21% credit growth. SBI offers specialised,
fast-tracked digital lending (up to Rs 5 crore), customised products (for e.g., PABL,
PAsBL, Udaan, and Digi Sugam), and dedicated SME branches/CPCs, thereby fostering
economic, employment, and entrepreneurial growth. During the year, the Bank's SME segment
delivered calibrated growth with improved portfolio quality and enhanced digital
integration. The focus remained on sustainable expansion, risk-mitigated lending, and on
strengthening credit delivery mechanisms through centralised processing and technology
adoption.
Business Performance
Our Bank is a pioneer in SME financing. With over twenty-three lakh
customers, the SME portfolio of Rs 6.12 trillion as on 31.03.2026, accounts for nearly
14.60% of our Bank's total domestic advances. The portfolio registered growth of 20.99%
(YoY) as of March 2026 of FY 2025-26 and segmental yield of 9.16%.
In TReDS, our market share YTD 29%. Achieved growth of m,256
crore in FY 2025-26
As on 31.03.2026, we have achieved YTD growth of Rs 6,106 crore
in Pool purchase portfolio
Our Asset Backed Loan (ABL) portfolio has shown YTD growth of Rs
4,934 crore
e-VFS: YoY Growth of Rs 4,650 crore as on 31.03.2026
Consistent increase in MSME levels:
|
Level as on 31.03.2025 |
Level as on 30.06.2025 |
Level as on 31.12.2025 |
Level as on 31.03.2026 |
YoY Growth |
YoY Growth (%) |
| MSME Portfolio |
3,47,191 |
3,78,773 |
4,22,901 |
4,50,683 |
1,03,495 |
29.81% |
Our market share of MSME has improved from 12.22% as on 31.03.2025 to
12.49% as on 31.03.2026 (improvement of 27 bps).
Our NPA has increased from Rs 5,858 crore (Mar'25) to Rs 6,515 crore
(Mar'26), YTD increase of Rs 657 crore However, gross NPA % decreased by 7 bps. Slippage
ratio moderated due to strengthened appraisal & monitoring.
(Rs in crore)
Levels |
As on 31.03.2025 |
As on 31.03.2026 |
| NPA |
5,858 |
6,515 |
| GNPA % |
1.25% |
1.18% |
1. Digital Offerings:
Your Bank leverages advanced technologies, including AI, ML, and
business analytics to augment its product offerings and ensure customer delight, in every
aspect of the value proposition - business, designing products, streamlining processes,
improving delivery, and monitoring. Furthermore, several initiatives have been taken to
build the SME portfolio in a risk mitigated manner and to implement significant changes in
the product suite, processes and delivery to ensure ease of banking. YONO Business is a
one-stop digital banking solution for corporates.
Pre-Approved Business Loans (PABL) is an analytics-based product
that provides instant sanctions of loans up to Rs 20 lakh based on the transaction history
of the customer. In FY 2026, 1.11 lakh PABL loans worth Rs 5,513 crore were sanctioned and
disbursed.
Your Bank launched the Pre-Approved Business Loan (PAsBL), a new
initiative, on 01.01.2026. It is a cash flow-based lending product designed for existing
CASA customers and targets Informal Micro Enterprises (IMEs) through the analysis of UPI
settlement data.
In FY 2025-26, 3.55 lakh leads were generated, with a total potential
value of ^11,913 crore. Out of these, 11,214 leads were converted into business, amounting
to Rs 372.05 crore.
Digital Document Generation (DDG) and Digital Document Execution (DDE):
DDG was rolled out for Digital MSME Loans with individual signatories
for sanction limits up to Rs 50 crore.
DDE facilitates digital contracting through e-stamping and e-signing to
ensure secure, paperless transactions. Since its roll-out on 1st January, 2026,
SME documents for 5,500 proposals have been executed digitally using this functionality.
2. Rationalisation of Interest Rates
To enhance market share and offer competitive rate of interest, the SME
segment has rationalised the rate of interest on commercial advances for MSMEs and
Non-MSMEs (Up to Rs 7.50 crore Regulatory Retail Borrowers).
2.1 Business Rule Engine (BRE):
Business Rule Engine (BRE) is a single credit risk model developed for
SME loans up to Rs 5 crore to sanction loans faster and innovatively, and to enable
straight-through processing (STP) for all types of loan applicants - New to Bank (NTB),
Existing to Bank (ETB), New to Credit (NTC), Existing to Credit (ETC),
and for renewals. This has not only provided ease of business to customers, but also
enabled your Bank to book good quality MSME advances with minimal TAT.
Since its launch in January 2024, the Bank has
processed/sanctioned 3.99 lakh proposals amounting to ^1,52,942 crore
In FY 2025-26, 2.43 lakh proposals amounting to Rs 99,505 crore
were sanctioned
2.2 DIGI Sugam:
Rolled out in August 2025, Digi Sugam is a seamless end-to-end digital
loan product on YONO-B platform for your Bank's current account customers providing loans
of up to Rs 50 lakh. The loan limit is assessed based on cash flow captured through the
Bank's account statement and GSTIN.
2.3 Digital products under development
BRE's auto renewal journey for loans with three years vintage is
currently under process
Change in applicability of digital loan journey from Rs 5 crore
currently to Rs 50 crore is being undertaken in two phases
3. Supply Chain Finance (SCF)
By leveraging its state-of-the-art technology and wide branch network,
your Bank continues to be a major player in SCF by strengthening its relationship with
corporates. Till date, the Bank has extended SCF to 36,472 dealers with sanctioned limits
of:
Rs 58,584 crore (e-DFS)
Rs 35,812 crore (e-VFS)
In FY 2025-26, around 45 new e-DFS and 160 e-VFS tie-ups were entered
into.
Contactless loan processing (CLP): The Bank has implemented CLP for
e-DFS and e-VFS through "psbloansin59minutes.com', providing easy access for loans to
GST and IT-registered dealers.
In FY 2025-26:
6,403 proposals (new and renewal) valuing Rs 5,601 crore were
sanctioned through e-DFS BRE
Rolled out UIN based tie-ups with 31 IMs
Onboarded 10 IMs in PV, CV and construction equipment,
aggregating 61 dealers with an exposure of Rs 204 crore
4. Green Energy Initiatives
Your Bank remains committed to the green energy initiatives aimed at
reducing carbon footprint by financing renewable energy and sustainable infrastructure
projects.
a) Surya Shakti Solar Finance:
In FY 2025-26, a non-captive variant was launched under Surya Shakti
Solar Finance to provide financing for open access, RESCO, and group-captive projects.
During the year, 1,113 loans amounting to Rs 6,788 crore were sanctioned under the new
variant. The maximum loan amount under the scheme is Rs 50.00 crore, with a comfortable
repayment tenure of 15 years.
The Solar Finance portfolio grew from Rs 6,737 crore as on 31st
March, 2025 to Rs 16,248 crore as on 31st March, 2026. The Green Energy
portfolio also increased from Rs 14,480 crore to ^28,220.82 crore during the same period.
The scheme also includes a special provision for financing captive
solar power projects for captive use, with a maximum loan amount of Rs 10.00 crore and a
comfortable repayment tenure of 10 years.
b) Financing Biofuel Projects:
Your Bank launched a new Product for extending credit to all forms of
Biofuels, as mentioned in 'National Policy of Biofuels 2018; including ethanol, biodiesel,
advanced biofuels, Bio-CNG, and more.
The product has a long door-to-door repayment tenor up to 15
years
Term loans/regular working capital is provided
Biomass suppliers / aggregators supplying pellets / briquettes
to thermal power plants for substituting coal are also financed
c) Compressed Biogas under Satat Scheme:
Your Bank provides finance to companies setting up manufacturing
facilities for compressed Biogas under Satat scheme.
Loans up to Rs 100 crore are categorised under Priority Sector
Lending (PSL)
The scheme provides incentives to entrepreneurs including
reduced customs duty on imported equipment, 40% depreciation on WDV method, tax holiday on
net income for 5 years
5. Export Credit
Export Credit for SMEs increased from Rs 19,609 crore in the earlier
fiscal year to Rs 21,201 crore, despite macroeconomic challenges in international trade.
During FY 2025-26, 498 export credit proposals amounting to Rs
4,626 crore were sanctioned. Further, under the Exporters Credit Guarantee Scheme (ECGS),
488 proposals amounting to Rs 2,166 crore were disbursed till 31st March, 2026
Your Bank has made available several customer digital journeys
in YONO business, including Inland LC, Import LC, Exports, Inland, A1 & A2 remittances
and advance payments
6. Co-lending with NBFCs
Your Bank entered into co-lending agreement with 9 NBFCs to help MSMEs
with no access to formal credit.
7. Trade Receivables Discounting System (TReDS)
Your Bank is among the first PSBs to register as a financier on TReDS
platform under RXIL, Ml exchange, Invoicemart, DTX and C2FO. In FY 2025-26, your Bank
surpassed financing of Rs 33,588 crore (as on 31.03.26), exhibiting 50.40% growth YoY and
a 29% market share.
8. Financing with cluster-based approach
Your Bank developed a 'Cluster Finance Scheme' to finance units located
in 120 identified clusters at competitive interest rates.
In 2025-26, your Bank sanctioned 4,135 loans amounting to Rs
8,596 crore (till Mar'26)
Since the inception of cluster-based approach in April 2022, the
Bank made sanctions of Rs 39,668 crore to 11,664 SME units in the identified clusters
Rural Banking
Agriculture Advances
Your Bank's lending under Agriculture & Allied activities crossed
the milestone of Rs 4 trillion during the financial year, the highest for any Bank in
India, marking a robust growth of over Rs 68,000 crore (20% YoY).
Your Bank focussed on making farming sustainable by financing farm gate
infrastructure, agri enterprises and progressive farmers through multi-product offerings
such as Agri Infra Fund, Agri & Food Enterprise Loan (AFEL), Kisan Samriddhi Rin
(KSR), e-NWR financing, Agri Gold loan, SHG loan, KCC loan, and more. Customised credit
was also offered to FPOs/PACS/Rural Co-operatives, reducing operating expenses and
enhancing value. ^18,000 crore
Portfolio Built across AFEL & KSR ^8,400 crore
Loan sanctioned to 31,000 borrowers under Atmanirbhar Bharat schemes
(Agri Infra Fund, AHIDF & PM-FME)
Furthermore, your Bank achieved 1st position amongst all
banks in the 'Infra Modernisation for Prosperity Through Agri-value Chain Transformation
(IMPACT) Campaign' for Agri Infra Fund, launched by the Ministry of Agriculture and
Farmers welfare during the financial year.
Initiatives Launched
'Agri Cluster Finance initiative' across 117 clusters to expand
value-chain reach
'101 district initiative' to engage high-potential investment
credit customers across India
Strategic measures to control agri portfolio stress resulted in
single-digit Gross NPA (%) during the financial year. The agri NPA portfolio mainly
comprises small-value farmer loan accounts impacted by economic slowdown, drought, natural
calamities etc. 'Rinn Samadhan, a special OTS scheme launched by your Bank, helps these
farmers/legal heirs of deceased farmers to settle their dues and avail refinance after a
cooling period of one month, enabling them to become debt-free and start afresh.
Micro Credit
Your Bank is the market leader in Self-help Group (SHG) loans, with a
portfolio exceeding Rs 64,000 crore, covering more than 1.25 crore women members. Over Rs
44,000 crore was disbursed to 8 lakh SHGs during the financial year under SHG financing,
including Deendayal Antyoday Yojana - National Rural Livelihood Mission (DAY -NRLM).
Further, easy loans up to Rs 10 lakh are being extended to individual
women members of SHGs for select livelihood activities under the 'Svyayam Siddha
Initiative, under an MoU with the MoRD. PMSVANidhi Credit Cards, which are RuPay credit
cards with a credit limit of up to Rs 10,000, are also being issued by your Bank.
MoUs under co-lending model have been signed with 25 NBFCs/ HFCs to
expand reach to the unserved and underserved population, enabling loan sanction of Rs
8,000 crore to over 6.50 lakh borrowers, with more than 6 lakh accounts fully digitised
for loans of up to Rs 3 lakh.
Digitalisation
A revamped Loan Management System was implemented for Agriculture &
Allied activities, significantly reducing Turn Around Time (TAT) for credit delivery.
Additional digitisation efforts include:
End-to-end digital journey for KCC loans up to Rs 2 lakh in
Karnataka, Maharashtra and Madhya Pradesh through Jan Samarth portal; now being expanded
to Gujarat
KCC loan documentation fully digitised across 10 states (where
stamp duty is waived) for loans up to Rs 2 lakh
Launched Aadhaar-based e-documentation process for borrowers
under PMMY, PMSVANidhi and PM Vishwakarma schemes
Rural Self Employment Training Institutes (RSETIs)
164 RSETIs across 29 States/UTs set-up by your Bank serve as social
change agents, empowering rural youth to establish their own micro-enterprises and enjoy
sustainable livelihood through skill development and training.
Lead Bank Scheme
The Lead Bank Scheme (LBS) initiative enhances bank finance access for
priority sectors and underserved segments, driving inclusive growth and development.
Your Bank has been assigned with the responsibilities of Lead District
Manager in 276 out of 776 districts and SLBC convenorship in 14 out of 36 States/UTs
across India. The government has initiated multiple programmes involving all sections of
the society, where LDMs/SLBC officials are actively involved.
Financial Literacy Centres (FLCs) & Centres for Financial Literacy
(CFLs)
SBI's 357 FLCs across India impart free financial literacy, credit
counselling and propagation of electronic payment systems to promote financial awareness
amongst rural masses. Additionally, 595 CFL sponsored by your Bank across 1,780 blocks are
promoting innovative and participatory approaches towards financial literacy.
Customer Outreach Programmes
I. Agri Loans Awareness Week
A week-long nationwide 'Agri Loans Awareness Week' was conducted by
your Bank in June 2025 across all circles through Agri Commercial Branches (ACBs) and
Rural & Semi-Urban branches/RBOs networks.
Programme Objectives:
Promoting credit awareness in rural and semi-urban areas
Sensitising borrowers on the importance of timely limit renewal
and repayment of dues
Fostering financial discipline amongst farming community
Strengthening your Bank's engagement and outreach across rural
India
II. Annadata Utsav
'Annadata Utsav; a 15-day farmer-centric nationwide outreach programme,
was organised in December 2025 across nearly 15,000 rural & semi-urban branches,
honouring India's farming community and reaffirming Bank's continued commitment to
strengthening the Agri ecosystem.
|
For and on behalf of the Central Board of
Directors |
| Date: 8th May, 2026 |
Chairman |
|